Build your crew / Blueprint
Build a customer-support team in Nigeria
Recruit, train and run a Nigerian team that serves your customers.
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Stop 1 · Admin & Assistants
Recruiter
Find and screen support agents.
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Stop 2 · Customer Support
Email & chat agents
Handle written tickets and live chat.
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Stop 3 · Customer Support
Phone agents
Answer calls with a clear accent and the right tone.
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Stop 4 · Customer Support
Technical helpdesk
Resolve product questions beyond tier one.
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Stop 5 · Teaching & Coaching
Corporate trainer
Train the team on your product and your tone.
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Stop 6 · Law & Compliance
Labor-law adviser
Contracts that respect Nigerian law.
Lawyer (member of the Nigerian Bar)